Webcast Help (Technical)

Please check your bandwidth and Flash settings before attending webcasts of choosefreely.com. If your browser does not accept cookies, you will not be able to get into the webcast.

Bandwidth

Webcasts from choosefreely.com use a bandwidth of approximately 300kb/s (kilobit per second) or 0.3Mb/s (Megabit per second) or 320/8=40kB/s (kiloByte per second). Servers from ustream.tv are used. Ustream is based in Palo Alto (CA,USA). Check your bandwidth from a server in that neighbourhood (eg San Fransisco CA,USA). So if your measured bandwidth is higher, you should not encounter problems.

Please assure that your computer is not doing big downloads during the webcast as this eats from your download budget.

Flash Settings

Your general flash settings can be found at:

The yellow marked option is important. If the security settings on your computer are too rigid, you might have problems gettings in the chat. For people interested in privacy, flash also saves your visited sites, and has its own cookies system.

Cookies

We use cookies for our webcast login. In order to get into the webcast, the browser must accept cookies. Our cookie for the login is called "friend" and is active for one day.

If you get the following message:

Then you have no technical problems, you are sure that your browser accepts cookies (because you logged in alright). However, you might be too early or too late, Please check the date and time of the webcast on the Events Calendar.

Please contact us if you still encounter problems, or for tips and hints. During workshops we operate a helpdesk for technical problems.

2010 Réné Gaudette, All Rights Reserved.